Privacy Policy.
Last Updated: July 28, 2025
1. Introduction
Welcome to BikeTours.cc. This Privacy Policy explains how Cycling Studio SARL ("We", "Us", "Our", "Organizer") collects, uses, shares, and protects Your personal information when You use our Website (www.biketours.cc) or make a Booking for a Cycling Tour. We are committed to protecting Your privacy and handling Your data in an open and transparent manner. This policy incorporates the definitions outlined in our Terms and Conditions.
2. Information We Collect
We collect information about You to provide and improve Our services. The types of personal information We collect include:
- Personal Identification Information: Your full name, email address, phone number, physical address, and a copy of Your valid form of identification (e.g., passport) for booking and legal compliance.
- Booking and Payment Information: Details of the Cycling Tour(s) You book and payment information required to process Your Fee and Deposit. Please note, full credit card details are processed by our secure payment partners and are not stored on our servers.
- Health and Fitness Information: Information You provide regarding Your physical fitness, cycling experience, and any pre-existing medical conditions relevant to Your safety. This is treated as sensitive data and is collected only with Your explicit consent.
- Technical and Usage Information: Information about how You use our Website, such as your IP address and browser type, collected via cookies.
- Visual Information: Photos and videos taken during a Cycling Tour in which You may appear, as detailed in our Terms and Conditions.
3. How We Use Your Information
We use the information We collect for the following purposes:
- To Provide Our Services: To process Your Booking, manage payments, communicate with You, and organize all aspects of the Cycling Tour, including Accommodation and Equipment.
- To Ensure Your Safety: To assess Your fitness for a Cycling Tour and be aware of medical conditions in case of an emergency.
- For Marketing and Promotion: With Your consent, to use photos and videos from Cycling Tours on our Website and social media, and to send You newsletters about upcoming tours.
- To Improve Our Services: To analyze how users interact with our Website to improve its functionality.
4. Data Sharing and Disclosure
We do not sell Your personal information. We only share Your data with trusted third parties when necessary, such as with Accommodation providers, payment processors, and bike rental partners to fulfill our services, or with medical professionals in an emergency.
5. Your Rights and Choices
Under GDPR, You have rights over Your personal information, including the right to access, correct, delete, or restrict the processing of Your data. You can also object to processing for marketing purposes. For a full list of your rights or to exercise them, please contact us. As stated in our Terms and Conditions, You may withdraw Your consent for the use of Your data at any time by following the opt-out procedure.
6. Data Security
We implement appropriate technical and organizational measures to protect Your personal information against unauthorized access, alteration, or destruction.
7. Cookies
Our Website uses cookies to enhance Your Browse experience. You can manage Your cookie preferences through Your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our Website.
9. Contact Us
If you have any questions about this Privacy Policy or how We handle Your data, please contact Us:
Cycling Studio SARL
Rue Viollier 8, 1207 Geneva
Switzerland